APCICT conducted an online survey from 14 January until 17 February 2010 to obtain feedback and suggestions on ways to improve e-Co Hub. A summary of the survey results is presented.
Sincere thanks to those who participated in the survey. The survey is now closed and we would like to share the results from the survey with you.
APCICT conducted an online survey from 14 January until 17 February 2010 to obtain feedback and suggestions on ways to improve e-Co Hub. Participation in the survey was open to all e-Co Hub users and an announcement was posted on the homepage of APCICT’s website. In addition 1,342 invitations were sent to e-Co Hub members, APCICT partners, participants of APCICT events, and e-newsletter subscribers. In total, we received 90 completed surveys. About 30 percent of the respondents were from national government agencies, and another 30 percent from academic/training/research institutions. Over 80 percent of the respondents were from the Asia Pacific region. And 40 percent were e-Co Hub members.
Highlights from the survey include the following:
1. Although 36 percent of the respondents access the e-Co Hub only occasionally, 22 percent visits the e-Co Hub once a week or more.
2. Almost half of the respondents use e-Co Hub as resource for their work, to keep up-to-date with latest development in ICTD, and for quick overviews of specific ICT matters. About 30 percent use e-Co Hub resources to guide decision-making and for training.
3. Over 70 percent of the respondents find the e-Co Hub very valuable or valuable, and rate its features, including the quality of content, variety of content, amount of content, usability and navigation, interactivity, and look and feel, very good or good.
4. Over half of the respondents felt that by receiving alerts on new resources, discussions, etc., it will encourage them to contribute to e-Co Hub. Other suggestions that obtained high votes from respondents are related to opportunities to interact with members and experts, online as well as face-to-face. Other important factors included the need for recognition for contributions made and quick access to relevant resources.
5. New topics that respondents would like to see featured on e-Co Hub include the role of ICTs in climate change, peace building, rural and urban development, agriculture, youth development, HIV/AIDS, governance, business development and cultural preservation. Respondents would also like to see on e-Co Hub information and discussions related to the legislative aspects of ICTD, wireless and mobile technology for developing countries, free and open source software and green ICT. Other suggestions include the provision of updated information on events, grants, online and offline training courses and vacancies, including internships and volunteer posts.
6. Almost all respondents (99 percent) use search engines such as Google for their work, and 50 percent use social networking sites such as Facebook and Twitter for their work. About 40 percent access other ICTD portals and websites for their work, such as Global Knowledge Partnership, i4donline and Zunia, and websites of ESCAP, infoDev, ITU, OECD, UNDP, UN-GAID, UNPAN and the World Bank.
See attachment for a summary of the survey results. These findings will guide APCICT’s strategy and efforts to further develop and improve e-Co Hub.
