Handbook for Telecenter Staffs

This handbook of training materials for telecentre staff was created by a team from Cornell University, in collaboration with telecentres throughout the world. The handbook is organized in 10 modules. It addresses the wide range of different factors that may come into play in the planning and daily functioning of a telecentre for community development. It is not only a self-learning tool and management guide for telecentre staffs, but also a reference resource to guide the reader toward a future search for additional educational materials.

Measuring the Information Society: The ICT Development Index 2009

The latest edition of Measuring the Information Society features the new ITU ICT Development Index. The Index captures the level of advancement of ICTs in more than 150 countries worldwide and compares progress made between 2002 and 2007. It also measures the global digital divide and examines how it has developed in recent years. The report also features a new ICT Price Basket, which combines fixed, mobile and broadband tariffs for 2008 into one measure and compares it across countries.