This publication aims to provide timely and relevant information on the major ICT trends and the implications of these trends. It serves as a knowledge resource for policymakers and government officials in Asia and the Pacific to increase their awareness and appreciation for the continuously evolving ICT landscape. It intends to present a broad understanding of how new and emerging ICT trends could be utilized to support sustainable and inclusive development.
This paper highlights some of the major and effective ICT innovations and practices in dealing with COVID-19 in the following sectors: Healthcare, Communication with Communities, Education, Business, and Infrastructure. COVID-19 related ICT-centered interventions or trends are categorized using a newly introduced multi-dimensional evaluation framework, the 4 A-I model, which focuses on the awareness, availability, accessibility and affordability of digital technologies.