Structures and Processes for Implementing and Operating Electronic Governance

This resource is a module-based course that is a part of a series of courses on e-government. The course deals with the importance of organizational change in management and processes to achieve effective application of information and communication technology (ICT) in the context of e-governance. Main topics include: change management; strategic operations management; performance management; business process reengineering; implementing strategies; and structural change.

Adegboyega Ojo
© Center for Electronic Governance, UNU-IIST, 2008