2021

Academy Module on "Digital Government and Transformation"

The last two decades have seen a rapid societal transformation in the way information is processed and consumed. Digital technologies are now playing a catalyzing role in the digitization of services to citizens and are being used in multiple functions across Governments. This module provides an overview of how digital technologies can be used to improve the quality of governance and, in turn, contribute to the Sustainable Development Goals (SDGs).

Combating COVID-19 with ICT: Effective Practices and Policies in the Asia-Pacific Region

This paper highlights some of the major and effective ICT innovations and practices in dealing with COVID-19 in the following sectors: Healthcare, Communication with Communities, Education, Business, and Infrastructure. COVID-19 related ICT-centered interventions or trends are categorized using a newly introduced multi-dimensional evaluation framework, the 4 A-I model, which focuses on the awareness, availability, accessibility and affordability of digital technologies.