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Resources

Compendium of eGovernance Initiatives in India

This book consolidates over 40 e-governance projects, implemented in India focused on Government to Business, Government to Citizen, Government to Government and Government to Employees initiatives. In addition, the book also details an e-governance project assessment framework. The book is a good resource for those working in e-governance.

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Digital Review of Asia Pacific 2007/2008

Digital Review of Asia Pacific 2007/2008

The biennial Digital Review of Asia Pacific is a comprehensive guide to the state-of-practice and trends in information and communication technologies for development (ICT4D) in Asia Pacific. This third edition (2007–2008) covers 31 countries and economies. Each country chapter presents key ICT policies, applications,and initiatives for national development. In addition, five thematic chapters provide a synthesis of some of the key issues in ICT4D in the region, including mobile and wireless technologies, risk communication, intellectual property regimes,and localization.

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Documents from the OECD Ministerial Meeting on the Future of the Internet Economy

The OECD Ministerial Meeting on the Future of the Internet Economy took place on 16-18 June 2008 in Seoul, Republic of Korea. Documents include: the Seoul Declaration for the Future of the Internet Economy; Summary of the Chair of the Meeting; Report on Shaping Policies for the Future of the Internet Economy; and its Annexes.

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Malicious Software (Malware): A Security Threat to the Internet Economy

Malicious Software (Malware): A Security Threat to the Internet Economy

This report, developed in collaboration with experts, aims to inform policy makers about malware impacts, growth and evolution, and countermeasures to combat malware. It seeks to analyse some of the main issues associated with malware and explore how the international community can better work together to address the problem. This report outlines several areas in which improvements can be made, including raising awareness, improved legal frameworks, strengthened law enforcement, improved response, measuring of malware, measures to address vulnerabilities in software, technical measures, economic incentives, research and development, standards, guidelines and good practices.

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ICT World Today Volume 1

ICT World Today Volume 1

ICT World Today is a journal on Information and Communication Tecnology for Development developed by the Korea Information Society Development Institute with support from UN-APCICT. This first volume examines the socio-economic impacts of ICTs and the digital divide. The current state of ICT development, potential of telecommunications for poverty reduction, ICT policies issues in developing countries, links between digital divide and economic growth, patterns of the digital divide, and the role of ICTs on world summits and Millennium Development Goals are discussed. Updated regional studies on ICT for development in Africa, Asia and the Pacific, Central Asia, and Latin America are also available.

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The Future of the Internet Economy

This Policy Brief looks at likely future developments in the Internet economy, and how all stakeholders can help the Internet to meet the increasing demands made upon it, continue to drive innovation, provide new communications services and platforms, while being secure and respecting privacy.

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Measuring Information and Communication Technology Availability in Villages and Rural Areas

One outcome of the World Summit on the Information Society was a Plan of Action enunciating ten targets to be achieved by 2015 of which the first is: “...to connect villages with ICTs and establish community access points...” This report describes research to measure the target. It is based on questionnaires sent to developing country telecommunication administrations as well as review of relevant reports issued by government statistical and ICT-related agencies and other sources.

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eGovernment for Development Information Exchange

This project provides online resource materials and an electronic discussion forum building knowledge for e-government practitioners in developing and transitional countries. It addresses a series of topics of potential interest to e-government practitioners and suggests solutions to issues in relation to these topics. The solutions were developed through a mix of research at the Institute for Development Policy and Management of the University of Manchester, research in local partner institutions, and discussions on the egov4dev email list. Topics include: e-government success and failure; ICTs for government transparency; public health information systems; m-government; and building e-government websites. There is also a training guide on how to use the resource materials in a training course.

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Academy of ICT Essentials for Government Leaders: South Asia Sub-Regional Workshop - Training Materials

Over 20 participants from eight South Asian countries – Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka – representing national ICT ministries and ICT training institutions were trained on: Module 1 - The Linkage between ICT Applications and Development; Module 2 - ICT for Development Policy, Process and Governance; and Module 3 - e-Government Applications. Presentations, handouts and exercises from this workshop are available for download.

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Training Commons Modules to Capacitate Telecentre Managers

Training Commons Modules to Capacitate Telecentre Managers

These manuals will address various questions in four main areas – grassroots marketing; grassroots communications, entrepreneurship, and info-mediary skills (managing telecentres). The manuals will seek to provide valuable information that will help both trainers of telecentre managers and the managers themselves learn about different aspects of telecentre management, to become more knowledgeable, and to gain some specialized skills so that they can make a success out of the telecentres they run.

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ZaidLearn: A Free Learning Tool for Every Learning Problem

This blogsite provides a comprehensive collection of ICT applications for e-learning, networking and knowledge sharing.

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ICTs for e-Environment

This report reviews key ICT trends and provides an overview of the impact that ICTs have on the environment and climate change as well as their role in helping mankind to mitigate and adapt to these changes. The report approaches the topic from a developmental perspective and is based on consultations with key actors and extensive online research. The report documents current activities and initiatives and makes a set of recommendations for strengthening the capacity of developing countries to make beneficial use of ICTs to mitigate and adapt to environmental change, including climate change.

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ICT Infrastructure in Emerging Asia: Policy and Regulatory Roadblocks

ICT Infrastructure in Emerging Asia: Policy and Regulatory Roadblocks

This book brings together scholars, practitioners, former regulators, and policy makers to address the problem of expanding information and communications technology (ICT) connectivity in emerging Asia. It centrally engages the widespread claim that technology by itself — independent of policy and regulatory reform — can improve access to ICTs. In doing so, it shows that while complex workarounds are possible, they are significantly less effective than the appropriate policy and regulatory reforms. It gleans lessons from five Asian countries — Bangladesh, India, Indonesia, Nepal, and Sri Lanka — based on their experiences with expanding ICT connectivity.

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Strategic Planning for Electronic Governance

This resource is a module based course that is a part of a series of courses that deals on e-government and e-governance. This course provides information about basic strategy formulation for e-governance and the different factors of strategic planning development process. The resource utilizes case studies from different countries as part of the discussions on strategic plans and analysis of best practices. The modules aims to provide a specific process framework that includes: readiness assessment; visioning process; strategic goals; interventions; objectives; prioritizing; involving stakeholders; monitoring and evaluation; and business model.

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Enhancing Pacific Connectivity: The Current Situation, Opportunities for Progress

Enhancing Pacific Connectivity: The Current Situation, Opportunities for Progress

Compiling new socio-economic and connectivity indicators, the study finds most Pacific states delivering on health care and education, with many people noting that socio-economic opportunities provided by affordable and effective communications may now be a high priority. The study describes opportunities for improved cable and satellite connectivity, and for the use of terrestrial wireless as well as wired and satellite connectivity within Pacific states. The study suggests that sufficient capital is available for connectivity, if policies, infrastructure and services lead to effective, affordable, and popular systems. Indeed, such benefits are reaching several small island states. However, a regionally cooperative approach may help Pacific states to collectively decide and develop programmes toward that success. The study takes advantage of numerous studies to produce a new synthesis and suggestions for steps forward.

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e-Government Interoperability

e-Government Interoperability

This e-primer walks its readers through the vision and value of e-government interoperability and the steps required to achieve effective interoperability. It also answers some fundamental questions such as why government interoperability frameworks should be developed; who should be involved; how are they produced and revised; and what are the key factors for their successful development and operationalization.

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Draft ITU National Cybersecurity/CIIP Self-Assessment Toolkit

The toolkit is intended to assist national governments in examining their existing national policies, procedures, norms, institutions and relationships in light of national needs to enhance cybersecurity and address critical information infrastructure protection. This toolkit is directed to leadership at the policy and management levels of government, and addresses the policies, institutional framework, and relationships for cybersecurity.

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Malaysian Public Sector Open Source Software Programme

Open Source Competency Centre (OSCC) a Malaysian government centre which serves as the point of reference for support and guidance in the implementation of Open Source Software in the the public sector. It provides resources on various policies, guidelines, recommendations and status of OSS implementation in government agencies.

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UNPAN Online Training Centre

The UNPAN online training centres has courses related to e-governance.

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Top 100 Tools for Learning 2008

The list is compiled from the contributions of 160 learning professionals (from both education and workplace learning) who shared their Top 10 Tools for Learning both for their own personal learning/ productivity and for creating learning solutions for others. An analysis of this list is also provided to show the state of e-learning today.

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UN e-Government Survey 2008: From e-Government to Connected Governance

UN e-Government Survey 2008: From e-Government to Connected Governance

The survey assesses the e-government readiness of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. The focus of the report this year, in Part II, is e-government initiatives directed at improving operational efficiency through the integration of back-office functions.

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Integration of Information and Communication Technologies into National Development Plans for Central Asian Countries

Integration of Information and Communication Technologies into National Development Plans for Central Asian Countries

This publication is the output of the project on "Capacity Building for ICT Policymaking" supported by UNDA and executed in cooperation with UNECE. The project’s main objective was to assist decision makers in Central Asia and the Caucasus in building indigenous capacity for ICT strategy and policy development, in particular for integration of ICT in national development programme. It is the major aim of this publication to assist in reaching the above-mentioned objective.

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Global Information Society Watch 2007 Report

Global Information Society Watch 2007 Report

This publication, the first in a series of reports covering the state of the information society on an annual basis, focuses on the theme of participation. The report has three interrelated goals: surveying the state of the field of ICT policy at the local and global levels; encouraging critical debate; and strengthening networking and advocacy for a just, inclusive information society. It discusses the WSIS process and a range of international institutions, regulatory agencies and monitoring instruments from the perspective of civil society and stakeholders in the global South. The publication also presents a series of country reports which examine issues of access and participation within a variety of national contexts.

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Compendium of ICT Applications on Electronic Government - Volume 1: Mobile Applications on Health and Learning

This compendium is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The compendium also presents private sector ICT applications that are available in the marketplace. Volume 1 of the compendium, focuses on mobile technology software products and applications in the areas of health and learning that are being used in both developed and developing countries. It is important to note that m-technology is evolving extremely fast. Some of the software applications presented may have already been modified and newer versions been released.

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2008 Digital 21 Strategy

The Digital 21 Strategy was first published in 1998 as the blueprint for Hong Kong's ICT development. It was updated on a regular basis to take into account technological and socio-economic changes. The 2008 Digital 21 Strategy contains five key action areas: facilitating a digital economy; promoting advanced technology and innovation; developing Hong Kong as a hub for technological cooperation and trade; enabling the next generation of public services; and building an inclusive, knowledge-based society. The strategy also details a list of 21 indicators to measure Hong Kong's long-term ICT development over time.

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