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Building Broadband: Strategies and policies for the developing world
This report offers policymakers and regulators an analysis of approaches that developed countries have taken in expanding their broadband markets, with a focus on the Republic of Korea, one of the most successful broadband markets. Surveys of six other countries that are leading in broadband market development, highlight policymaking and governance strategies, and provide critical information about the aspects of national policies, plans and frameworks that have successfully promoted broadband technology. The analysis concludes with a presentation of policies and regulations that developing countries could consider to support the growth of broadband.
ICT World Today (Spring 2010) - ICT and Innovation: Facing the Emerging Global Issues
This fourth issue of ICT World Today focuses on ways to encourage ICT innovation and enhance efficiency to overcome the global financial crisis; and tackle climate change, natural disasters, price hikes in resources and food, and the spread of contagious diseases.
Regional Progress and Strategies towards Building the Information Society in Asia and the Pacific
This publication aims at increasing awareness and knowledge among policymakers on how to create an enabling policy environment for enhancing regional connectivity and building a regional information society, taking into consideration the needs of the developing countries, least developed countries, the landlocked developing countries, the small island developing States, and countries with economies in transition.
Policy Brief in ICT Applications in the Knowledge Economy, No. 7: Improving Health Care in Rural Areas: Information and Communications Technology Solutions for Least Developed Countries
Achieving the health-related MDGs requires strengthening health systems, particularly in the following areas of (a) Expanding the primary health-care workforce and enriching the skill levels; (b) Upgrading and broadening medical infrastructure and logistics; (c) Providing affordable access to drugs and medical supplies; (d) Improving health decision-making and early warning by enhancing data collection and analysis of disease trends. This brief summarizes cost-effective information and communication technology (ICT) applications to support improvements in these areas in least developed, landlocked and small island countries in the Asia-Pacific region.
Building a Mobile Money Distribution Network in Papua New Guinea
This report outlines how a mobile money system might develop in Papua New Guinea, what existing networks it might use for 'cash in' and 'cash out' services, and how mobile money might help individuals, companies and government alike to lower cost, increase security, and reduce corruption linked to the movement of money.
Information Economy Report 2009: Trends and Outlook in Turbulent Times
The Report monitors global trends in information and communication technologies (ICTs) as they affect developing countries, with special attention to the impact of the global financial crisis on ICTs. It also provides an assessment of the diffusion of ICTs - such as fixed and mobile telecommunications, Internet, and broadband - between 2003 and 2008.
Background Paper for Identifying the Best Practice of ICT implementations in Asia and the Pacific
This paper updates the status of ICT initiatives and implementations that aim to bridge the digital divide. It assesses how many people, what kind of groups of people and which regions have been left out from accessing ICT, and identifies the main problems of further expanding ICT access.
Empowering Persons with Disabilities through ICTs
This publication outlines how ICTs improve the quality of life of persons with disabilities by providing access to information and knowledge, new employment and socialization opportunities.
IT Governance Capability: Laying the foundation for government interoperability
Creating interoperability in the governmental context requires government leaders to take responsibility for improving the capabilities of government agencies to effectively partner with other agencies and governments as well as the private sector, non-profit groups, and research institutions. Governance is a foundational capability for creating and improving government interoperability. Recent research conducted by the CTG draws on a comparative case study of IT governance to illustrate that while effective governance structures include a consistent set of elements or capabilities, there are also a wide range of context specific issues that must be responded to in the governance design, development, and implementation processes.
The ICT4D 2.0 Manifesto: Where Next for ICTs and International Development?
This paper explains the phase change – from "ICT4D 1.0" to "ICT4D 2.0" – and its implications. The background to these phases is reviewed, charting the logic and chronology of applying ICTs in developing countries. The implications of the phase change are then analysed. First, in terms of new technology and application priorities. Then, in relation to new models of innovation we may need to embrace: from laboratory to collaborative to grassroots innovation. Next, in relation to new implementation models for funding, managing, and applying digital technology. Finally, the paper looks at necessary new worldviews to guide our thinking and our policies in this field; integrating perspectives from computer science, information systems and development studies. Additional commentaries and models provide a further set of rich insights into the future of ICT4D.
Information and Technology Standards of Canada
A Treasury Board information or technology standard (TBITS) is one that has been approved by the Treasury Board for mandatory use throughout the federal government of Canada. These documents reflect the need to retire obsolete standards as well as lessen the burden of policy compliance and reporting requirements on government organizations commensurate with TB policy suite renewal objectives.
Planting the knowledge seed: Adapting to climate change using ICTs - Concepts, current knowledge and innovative examples
This publication explore the practical linkages between climate change, access to and sharing of information and knowledge, communication for development and ICTs in general. More specifically, the publication aims to: 1) Provide an overview of linking the strategic use of ICTs to climate change; 2) Summarize the discussions and conclusions of the BCO Learning Day on ICTs and Climate Change held in December 2008 in Johannesburg, South Africa; 3) Demonstrate innovative applications through concrete project examples; and 4) Start a dialogue and stimulate a debate about the added value and applicability of ICTs in climate change programmes.
Good Practice in Information and Communication Technology for Education
The guide draws on a range of sources, including the findings of ADB's studies on ICT for education and the experience ADB has gained with stakeholders and partners in providing project assistance for ICT for education in its developing member countries.
Korean Experience of Overcoming Economic Crisis through ICT Development
The Republic of Korea experienced serious economic crisis a decade ago and ICT development contributed greatly to overcoming Korean economic crisis. Korea’s experience shows how information and communications technology (ICT) can be used for overcoming the global economic crisis. This paper is organized as follows: 1) the 1997 economic crisis and the role of ICT, 2) the result of ICT development right after the economic crisis, 3) major tools to develop the ICT sector, 4) background of successful government ICT initiatives, and 5) implications from the Korean experience.
Learning from the Korean Green IT Strategy
Many countries have created initiatives to pursue green IT, especially Asian nations such as the Republic of Korea and Japan. The Republic of Korea in particular has been active in this area and has developed a comprehensive set of policies designed to transform the nation into a lowcarbon economy and society. The Korean strategy addresses how to make the IT sector more energy efficient, how to use IT to transform society and how to pursue “green jobs”.
ITU's List of Resources on ICTs and Climate Change
This webpage provides references to external resources: background papers, additional information, statistics, and examples, that cover the positive and negative impact that ICTs have on the climate.
ITU Symposium on ICTs and Climate Change - Background Report
The background report has been revised and prepared by the ITU secretariat for the Symposium on ICT and Climate Change in Quito, Ecuador on 8-10 July 2009. New sections highlight the key issues in the region, including deforestation and financing. In addition, the Annex to this report provides an inventory of work underway in ITU on climate change.
ICT World Today - Summer 2009: Broadband and Mobile Communications for Development
This third issue of ICT World Today examines broadband and mobile communications for development.
Information and Communications for Development 2009: Extending Reach and Increasing Impact
This publication takes an in-depth look at how ICT, and particularly broadband and mobile, are impacting economic growth in developing countries. The data section includes at-a-glance tables for 150 economies of the latest available data on ICT sector performance. Performance measures for access, affordability and applications in government and business are also introduced.
Living the Information Society in Asia
Living the Information Society in Asia describes the interaction of people and ICTs as these technologies seep into everyday life, and examines implications for policy and future research. The book will appeal to academics, researchers, and postgraduate and senior undergraduate students in social sciences, development studies, and Asian studies; to professionals and practitioners in donor and development agencies; and to policy advisors and decision-makers in government, international development agencies, and civil society.
Telehealth in the Developing World
This book aims to redress the relative lack of published information on successful telehealth solutions in the developing world. It presents real-life stories from Asia, Africa, and Latin America. It is rich in practical experience and will be of interest to health professionals, development workers, and e-health and telehealth proponents interested in learning about, or contributing to the implementation of, appropriate solutions for 80% of the world’s population.
Digital Review of Asia Pacific 2009-2010
The biennial Digital Review of Asia Pacific is a comprehensive guide to the state-of-practice and trends in information and communication technologies for development (ICTD) in Asia Pacific. This fourth edition (2009–2010) features 30 economies and four subregional groupings. The chapters provide updated information on ICT infrastructure, industries, content and services, key initiatives, enabling policies, regulation, education and capacity building, open source and R&D initiatives, as well as key ICTD challenges in each of the economies covered. The common framework that underpins these reports allows readers to undertake a comparative analysis and assess progress across the region.
Recasting the Beijing Platform for Action through the Information Society Lens: A Conceptual and Action Framework
This paper aims to use the powerful lens of the 'information society' to defiine the emerging priorities for analysis and action towards gender justice.It offers a conceptual framework that takes from Section J of the Beijing Platform for Action (BPfA) the critical concerns articulated around issues of Media and Access to Technology. This paper also goes a step further to flag two more issues for women's empowerment (not grasped by Section J) - i) Violence Against Women, that the BPfA addressed as a central concern, and ii) Access to Knowledge, which at the time of Beijing, was not anticipated to transform so profoundly the very basis of power in society.
Measuring the Information Society: The ICT Development Index - 2009 edition
The latest edition of Measuring the Information Society features the new ITU ICT Development Index. The Index captures the level of advancement of ICTs in more than 150 countries worldwide and compares progress made between 2002 and 2007. It also measures the global digital divide and examines how it has developed in recent years. The report also features a new ICT Price Basket, which combines fixed, mobile and broadband tariffs for 2008 into one measure and compares it across countries. The analytical report is complemented by a series of statistical tables providing country-level data for all indicators included in the Index.
ICT World Today - Spring 2009: ICTs and Environment
This second issue of ICT World Today examines the role ICTs play in promoting environmental sustainability, including ways in which ICTs are being used to address climate change mitigation and adaptation.
mHealth for Development: The Opportunity of Mobile Technology for Healthcare in the Developing World
This report examines issues at the heart of the rapidly evolving intersection of mobile phones and healthcare. It helps the reader to understand mHealth’s scope and implementation across developing regions, the health needs to which mHealth can be applied, and the mHealth applications that promise the greatest impact on heath care initiatives.
Manual for the Production of Statistics on the Information Economy
The manual serves as a reference for national statistical offices and other producers of official statistics on business use of information and communications technology (ICT). The Manual provides a guide to data collection and analysis, international standards, and definitions. It also offers model questions for surveys on ICT use, and it reviews important institutional issues related to compiling ICT statistics. The Manual focuses on statistical issues particular to developing countries and countries with economies in transition, and provides useful advice on how to tackle statistical challenges.
Impact Assessment of ICT-for-Development Projects: A Compendium of Approaches
Billions of dollars are invested each year by the public, NGO and private sectors in information-and-communication-technologies-for-development (ICT4D) projects. Yet we have very little sense of the effect of that investment. In part that reflects a lack of political will and motivation. But in part it also reflects a lack of knowledge about how to undertake impact assessment of ICT4D. This Compendium aims to address that lack of knowledge. It presents a set of frameworks that can be used by ICT4D practitioners, policymakers and consultants to understand the impact of informatics initiatives in developing countries.
Ubiquitous ICT for Sustainable Education and Cultural Literacy
This publication is a product of a collected effort by international leaders and aims to offer a tool for a better understanding of the challenges of global education and cultural dialogue. It provides findings and thoughts that can contribute to enhancing the accord among nations, and to building communities that will collectively lead to sustainable education in the global context. The findings of the report may be used to guide the efforts of governments to further a better cross-cultural understanding.
Interoperability, Electronic Government and Electronic Governance in Latin America: Expectations and Results
Taking as basis recent studies published by the United Nations, we have analyzed in this paper the situation and perspectives of Electronic Government and Electronic Governance systems in Latin America, adopting the effectiveness of the interoperability in these systems as the basic attribute for comparison and analysis.
ICT for Economic Growth: A Dynamic Ecosystem Driving The Global Recovery
This resources looks at how ICTs can be a dynamic driver for sustainable global economic growth.
Developing Management Information Systems for Community Learning Centres: A Guidebook
This guidebook presents in a systematic way the steps to develop and operate a management information system for community learning centres (CLC-MIS). It targets primarily all individual who are responsible for operating and managing a CLC. It can also be useful for education administrators at the local, district, and provincial/state levels, as well as for those at the central education Ministries , in building nationwide CLC-MIS networks.
Government Procurement of Software: Provident Policies for Ensuring the Greatest Possible Return on Investment in Troubled Economic Times
Government spending on information technology (IT) continues to consume a large share of national budgets worldwide. Indeed, governments are such significant purchasers of IT products and services that their purchasing decisions have a substantial impact on the world’s IT marketplace. As governments around the world struggle under the weight of flagging economic conditions, increasing budget constraints require policymakers to be evermore vigilant and efficient in the outlay of public funds for their IT and software needs. To ensure that governments and their constituents receive the most appropriate and effective solutions, at the lowest cost to taxpayers, it is imperative that government purchasers employ a neutral, market-driven approach to IT and software procurement.
The Promise of Ubiquity: Mobile as Media Platform in the Global South
The publication examines the current and future reach of the mobile in the developing world and the factors driving it; explores how the landscape looks from different vantage points through a series of interviews with leaders in the mobile field; and draws some general conclusions out of individual experiences and seeks points of departure into the mobile space for different kinds of media, broadcast and print. It also include summaries of mobile market conditions in 20 countries across the developing world.
Landscape Analysis of Low-cost Computing Devices
This report reviews and analyzes the evolving landscape of low-cost computing devices introduced or in existence between January 2004 and August 2008, with details on 93 devices. The report is based on extensive secondary data on low-cost devices that are currently available, recently discontinued, or projected to be available in the near future. The report examines global trends in this nascent sub-industry, the evolution of low-cost device segmentation strategies, and the roles of major manufacturers, semi-conductor and software companies.
The Development Strategy of ICT Human Resources in Indonesia
This country paper was prepared for the Third Session of the Governing Council of APCICT. It gives an overview of the initiatives undertaken in the area of ICT Human Capacity Building under the mandates of WSIS and MDGs, and provides specific needs and recommendations for this area in Indonesia.
ICT Human Capacity Building in India
This country paper was prepared for the Third Session of the Governing Council of APCICT. It gives an overview of the initiatives undertaken in the area of ICT Human Capacity Building under the mandates of WSIS and MDGs, and provides specific needs and recommendations for this area in India.
ICT Human Capacity Building in Bangladesh
This country paper was prepared for the Third Session of the Governing Council of APCICT. It gives an overview of the initiatives undertaken in the area of ICT Human Capacity Building under the mandates of WSIS and MDGs, and provides specific needs and recommendations for this area in Bangladesh.
ICT Human Capacity Building in Thailand
This country paper was prepared for the Third Session of the Governing Council of APCICT. It gives an overview of the initiatives undertaken in the area of ICT Human Capacity Building under the mandates of WSIS and MDGs, and provides specific needs and recommendations for this area in Thailand.
The Hong Kong SAR Interoperability Framework - Version 7.0
The Interoperability Framework (IF) supports the Government’s strategy of providing client-centric joined-up services by facilitating the interoperability of technical systems between Government departments, as well as between Government systems and systems used by the public (including citizens and businesses).
Open ICT4D
This paper argues that openness is especially relevant at this point in time because policy choices made in the near term will shape future socities. Only with a proper understanding, both theoretically and empirically, can we hope to influence policy in a prodevelopment direction. This paper is a first step in improving our understanding of the concept of openness and its implications for ICT4D.
eDevelopment Thematic Group Blog
Where World Bank staff, partners, and the ICT4D community discuss the role of ICT in development
Telecenter-in-a-Box
This is a software package of 2 CDs for telecentres. It includes Office productivity tools OpenOffice.org, Internet browser Firefox, instant manager Pidgin, graphics software GIMP and many other applications that telecentres need. This is a collaboration between the Bangladesh Telecentre Network and the Bangladesh Open Source Netowork.
Assessment of Global Low-Carbon and Environmental Leadership in the ICT Sector
This is an assessment of 24 of the industry's world-leading providers and an analysis of where the ICT industry is today in relation to its maturity in mitigating environmental risks and exploiting the opportunities that the need for reduced carbon emissions will create.
Improving Government Interoperability: A capability framework for government managers
This paper presents a framework for governments as they begin to move beyond the vision of a more effective government to the reality. Governments are finding that a typical hierarchical bureaucracy is not necessarily the best form of organization to meet citizen and other demands. Rather, governments are finding that a network form of organization where new groupings of persons and organizations must learn to work together and share information, exchange knowledge, and respond to demands in new ways is more appropriate. Interoperability is key to the success of these government networks.
Government Worth Having: A briefing on interoperability for government leaders
This paper is for government leaders and presents a unique focus on creation of the policy and management capability, rather than technical capability, necessary to create interoperable government,. It presents a set of recommendations to guide these leaders in the development of policies and principles for action.
Bangladesh National ICT Policy - 2008 (proposed)
The proposed National ICT Policy 2008 has incorporated all the ingredients of the National ICT Policy 2002 in a structured manner with requisite updates necessitated by developments since 2002. The revised policy has also incorporated new policy directions in line with the ever changing technological advancements in this area. The most remarkable changes that have been made in the revised National ICT Policy are: 1) a methodical framework of the policy document; and 2) inclusion of planned action items in conformity with policies and strategies.
telecentre.org Academy
The telecentre.org Academy is a global initiative to provide telecentre managers with ongoing training, capacity building, and professional development opportunities. Structured as a consortium of national academies and partners with a small global support unit, the Academy supports and coordinates training programmes, promotes the collaborative development and sharing of resources, and maintains accreditation and certification standards.
Financing Technology Entrepreneurs & SMEs in Developing Countries: Challenges and Opportunities
In developing countries, small and medium-sized enterprises (SMEs) have great difficulty in obtaining the necessary financial resources to effectively scale up and grow their businesses. This report provides: (i) an assessment of the financing needs voiced by techno-entrepreneurs; (ii) a review of the financing opportunities available; and (iii) a series of suggestions regarding possible measures to alleviate the financing gap.
ICT awareness for women in rural villages: Amader Gram ICT4D project
The Amader Gram ICT4D project started its activities in 2001. These activities focused on 12 villages and many schools of Rampal upazila in Bagerhat district in the south west of Bangladesh. This project was targeting both women and their children through awareness-raising activities. It aims to eliminate the difference between city and village women through computer training. Armed with this knowledge, women’s opinions are getting higher priority when decisions are taken about their children.
Convergence of ICT and Education
This paper addresses the convergence of ICT and education. When two technologies are converging to each other, together they will generate some great opportunities and challenges. This paper focuses on these issues. It describes the need for ICT in education, relationship between ICT skills and education, and the stages in the teaching-learning process.
E-health in Rural Areas: Case of Developing Countries
Based on a technology assessment carried out in Kenya, and using multiple case studies in Nyanza Province, this work focuses on an investigation on how five rural hospitals are adapting to the technology shift. The issues examined include the ICT infrastructure and e-health technologies in place, the knowledge of participants in terms of benefits gained through the use of ICT and the challenges posing barriers to the use of ICT technologies in these hospitals. The results reveal that the ICT infrastructure in place is inadequate for e-health implementations as a result to various challenges that exist. Consequently, suggestions on how to tackle the various challenges have been addressed in this paper.
Compendium of eGovernance Initiatives in India
This book consolidates over 40 e-governance projects, implemented in India focused on Government to Business, Government to Citizen, Government to Government and Government to Employees initiatives. In addition, the book also details an e-governance project assessment framework. The book is a good resource for those working in e-governance.
Digital Review of Asia Pacific 2007-2008
The biennial Digital Review of Asia Pacific is a comprehensive guide to the state-of-practice and trends in information and communication technologies for development (ICT4D) in Asia Pacific. This third edition (2007–2008) covers 31 countries and economies. Each country chapter presents key ICT policies, applications,and initiatives for national development. In addition, five thematic chapters provide a synthesis of some of the key issues in ICT4D in the region, including mobile and wireless technologies, risk communication, intellectual property regimes,and localization.
Hong Kong Government's ICT Strategy and Initiatives
The Hong Kong Government is intent on harnessing the full potential of information and communications technology (ICT) to benefit the community and enhance Hong Kong's position as a leading digital city. The resource provides the reader with an overview of Hong Kong Government's strategy and initiatives in promoting the adoption of ICT in both the public and the private sectors, and how the reader could profit from the effort.
The role of ICTs in risk communication in Asia Pacific
This is a chapter from the Digital Review of Asia Pacific 2007-2008 that focuses on the use of ICTs in risk communication to help prevent or mitigate the adverse impact of natural disasters and public health emergencies in the Asia Pacific region.
Documents from the OECD Ministerial Meeting on the Future of the Internet Economy
The OECD Ministerial Meeting on the Future of the Internet Economy took place on 16-18 June 2008 in Seoul, Republic of Korea. Documents include: the Seoul Declaration for the Future of the Internet Economy; Summary of the Chair of the Meeting; Report on Shaping Policies for the Future of the Internet Economy; and its Annexes.
Malicious Software (Malware): A Security Threat to the Internet Economy
This report, developed in collaboration with experts, aims to inform policy makers about malware impacts, growth and evolution, and countermeasures to combat malware. It seeks to analyse some of the main issues associated with malware and explore how the international community can better work together to address the problem. This report outlines several areas in which improvements can be made, including raising awareness, improved legal frameworks, strengthened law enforcement, improved response, measuring of malware, measures to address vulnerabilities in software, technical measures, economic incentives, research and development, standards, guidelines and good practices.
ICT World Today - Inaugural Issue: Socio-Economic Impact of ICTs, Digital Divide
ICT World Today is a journal on Information and Communication Technology for Development developed by the Korea Information Society Development Institute with support from APCICT. This first issue examines the socio-economic impacts of ICTs and the digital divide. The current state of ICT development, potential of telecommunications for poverty reduction, ICT policies issues in developing countries, links between digital divide and economic growth, patterns of the digital divide, and the role of ICTs on world summits and Millennium Development Goals are discussed. Updated regional studies on ICT for development in Africa, Asia and the Pacific, Central Asia, and Latin America are also available.
Building Local Capacity for ICT Policy and Regulation: A Needs Assessment and Gap Analysis for Africa, the Caribbean, and the Pacific - Supply Analysis
This summary report provides a comprehensive overview of the current state of, and need for, capacity building programmes for ICT policy and regulation in Africa, the Caribbean and the Pacific. For each region, it gives a systematic survey of the current supply of ICT policy and regulatory capacity building efforts. This study focuses on four related aspects of ICT policy and regulatory capacity building: training, technical assistance, research and advocacy.
Deploying a Rural Wireless Telemedicine System: Experiences in Sustainability
A novel ICT project in rural India uses long-distance Wi-Fi networking to enable high-quality videoconferencing between eye hospitals and remote village clinics. The project highlights the importance of sustainability as a first-class goal for systems research.
ICT4D 2.0: The Next Phase of Applying ICT for International Development
Use of information and communication technologies for international development is moving to its next phase. This will require new technologies, new approaches to innovation, new intellectual integration, and, above all, a new view of the world’s poor.
Toward Empowered Design
Pragmatic design requires no radical alterations to the existing digital ecology and has successfully provided many viable solutions. Given the skills limitations within the developing world, however, developers also need a new design focus that views the user as designer.
Stages of Design in Technology for Global Development
Information and communication technology projects designed to cost-effectively impact the world's poorest communities require more than technical solutions. A Microsoft research group shares its experiences and lessons learned implementing various ICT4D initiatives in India.
The Future of the Internet Economy
This Policy Brief looks at likely future developments in the Internet economy, and how all stakeholders can help the Internet to meet the increasing demands made upon it, continue to drive innovation, provide new communications services and platforms, while being secure and respecting privacy.
Providing access to basic literacy education with educational TV
To introduce literacy concepts to wider audiences, the authors developed a TV programme "Bizim Sınıf" (Our Classroom) in collaboration with a private broadcast company whose TV channel is viewed all across Turkey. The goal of the paper is to (a) describe this TV programme in detail, (b) report the evaluation data and (c) discuss the implications for this type of distance education for other regions around the world to increase access to education.
Measuring Information and Communication Technology Availability in Villages and Rural Areas
One outcome of the World Summit on the Information Society was a Plan of Action enunciating ten targets to be achieved by 2015 of which the first is: “...to connect villages with ICTs and establish community access points...” This report describes research to measure the target. It is based on questionnaires sent to developing country telecommunication administrations as well as review of relevant reports issued by government statistical and ICT-related agencies and other sources.
eGovernment for Development Information Exchange
This project provides online resource materials and an electronic discussion forum building knowledge for e-government practitioners in developing and transitional countries. It addresses a series of topics of potential interest to e-government practitioners and suggests solutions to issues in relation to these topics. The solutions were developed through a mix of research at the Institute for Development Policy and Management of the University of Manchester, research in local partner institutions, and discussions on the egov4dev email list. Topics include: e-government success and failure; ICTs for government transparency; public health information systems; m-government; and building e-government websites. There is also a training guide on how to use the resource materials in a training course.
The Global Information Society: a Statistical View
The aim of this publication is twofold. The first is to present a coherent picture of the state of the information society in the world. To achieve this, the publication presents available statistical data based on a core set of internationally agreed information and communication technology (ICT) indicators. The second aim is to show recent developments in ICT measurement and, importantly, highlight the considerable gaps that remain. The publication has been produced by the Partnership on Measuring ICT for Development.
Academy of ICT Essentials for Government Leaders: South Asia Sub-Regional Workshop - Training Materials
Over 20 participants from eight South Asian countries – Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka – representing national ICT ministries and ICT training institutions were trained on: Module 1 - The Linkage between ICT Applications and Development; Module 2 - ICT for Development Policy, Process and Governance; and Module 3 - e-Government Applications. Presentations, handouts and exercises from this workshop are available for download.
ICTs and Climate Change: ITU background report
This report has been prepared by the ITU secretariat as a background paper for the ITU/MIC Japan Symposium on ICTs and Climate Change in Kyoto, Japan on 15-16 April 2008, drawing upon the Technology Watch Briefing Report as well as material from the ITU Telecommunication Development and Radiocommunications Sectors. It looks at the potential role that ICTs play at different stages, from contributing to global warming (section 2), to monitoring it (3), to developing long-term solutions to mitigate its effects, both directly in the ICT sector (4) and in other sectors like energy, transport, buildings etc (5), and finally to helping to adapt to its effects (section 6).
Training Commons Modules to Capacitate Telecentre Managers
These manuals will address various questions in four main areas – grassroots marketing; grassroots communications, entrepreneurship, and info-mediary skills (managing telecentres). The manuals will seek to provide valuable information that will help both trainers of telecentre managers and the managers themselves learn about different aspects of telecentre management, to become more knowledgeable, and to gain some specialized skills so that they can make a success out of the telecentres they run.
ZaidLearn: A Free Learning Tool for Every Learning Problem
This blogsite provides a comprehensive collection of ICT applications for e-learning, networking and knowledge sharing.
Indonesia: Status and Perspective on ICT Sectors
This presentation provides some facts about Indonesia's ICT sector, including infrastructures,policies and programmes in the areas of e-education, e-government and the ICT industry.
ICTs for e-Environment
This report reviews key ICT trends and provides an overview of the impact that ICTs have on the environment and climate change as well as their role in helping mankind to mitigate and adapt to these changes. The report approaches the topic from a developmental perspective and is based on consultations with key actors and extensive online research. The report documents current activities and initiatives and makes a set of recommendations for strengthening the capacity of developing countries to make beneficial use of ICTs to mitigate and adapt to environmental change, including climate change.
ICT Infrastructure in Emerging Asia: Policy and Regulatory Roadblocks
This book brings together scholars, practitioners, former regulators, and policy makers to address the problem of expanding information and communications technology (ICT) connectivity in emerging Asia. It centrally engages the widespread claim that technology by itself — independent of policy and regulatory reform — can improve access to ICTs. In doing so, it shows that while complex workarounds are possible, they are significantly less effective than the appropriate policy and regulatory reforms. It gleans lessons from five Asian countries — Bangladesh, India, Indonesia, Nepal, and Sri Lanka — based on their experiences with expanding ICT connectivity.
Mobile Phone and Telecenter: A comparative case study of Bangladesh and Uganda
The aim of this paper is to examine the utility of ICT4D project efficacy. Particular consideration is given to the Village Phone Programme in Bangladesh and the Nakaseke Multipurpose Community Telecentre in Uganda. The results show that the Village Phone Programme, which focuses primarily on the economic empowerment of project beneficiaries, and the Nakaseke Telecentre, which prioritizes expanding service provision, both fall short to take into consideration the extreme poor and disadvantaged; a remarkable weakness in conventional ICT4D programming. In addition, it indicates that project duty bearers in conventional ICT4D projects are not directly accountable and participation is not particularly people centered.
Deconstructing Community Participation in Telecentre Projects
This paper critiques the assumed link that telecentre literature makes between community participation and telecentre success. It provides a review of the perspectives of the impact of telecentres, discusses the notion of community, factors of information system evaluation, stakeholder analysis and its relationship with participation, and finally the author provides a critique of telecentres in relation to participation.
Information Economy Report 2007-2008 - Science and technology for development: the new paradigm of ICT
The report analyses the current and potential contribution of information technology to knowledge creation and diffusion. It explores how ICTs help generate innovations that improve the livelihoods of the poor and support enterprise competitiveness. The report examines how ICTs affect productivity and growth and reflects on the need for a development-oriented approach to intellectual property rights in order to enable effective access to technology.
Enhancing Pacific Connectivity: The Current Situation, Opportunities for Progress
Compiling new socio-economic and connectivity indicators, the study finds most Pacific states delivering on health care and education, with many people noting that socio-economic opportunities provided by affordable and effective communications may now be a high priority. The study describes opportunities for improved cable and satellite connectivity, and for the use of terrestrial wireless as well as wired and satellite connectivity within Pacific states. The study suggests that sufficient capital is available for connectivity, if policies, infrastructure and services lead to effective, affordable, and popular systems. Indeed, such benefits are reaching several small island states. However, a regionally cooperative approach may help Pacific states to collectively decide and develop programmes toward that success. The study takes advantage of numerous studies to produce a new synthesis and suggestions for steps forward.
New Zealand e-Government Interoperability Framework
The e-GIF is a collection of policies and standards endorsed for New Zealand government information technology (IT) systems. It has the following benefits: 1) Helps government agencies more easily work together electronically; 2) Makes systems, knowledge and experience reusable from one agency to another; and 3) Reduces the effort required to deal with government online by encouraging consistency of approach.
High Tech: Low Carbon - The role of technology in tackling climate change
This report looks at the role of technology in tackling climate change, the progress Intellect has made to date and the significant challenges the association, as a sector and stakeholder, face ahead in the UK.
e-Government Interoperability
This e-primer walks its readers through the vision and value of e-government interoperability and the steps required to achieve effective interoperability. It also answers some fundamental questions such as why government interoperability frameworks should be developed; who should be involved; how are they produced and revised; and what are the key factors for their successful development and operationalization.
Draft ITU National Cybersecurity/CIIP Self-Assessment Toolkit
The toolkit is intended to assist national governments in examining their existing national policies, procedures, norms, institutions and relationships in light of national needs to enhance cybersecurity and address critical information infrastructure protection. This toolkit is directed to leadership at the policy and management levels of government, and addresses the policies, institutional framework, and relationships for cybersecurity.
Workflow and Business Process Management for Electronic Government
This resource is a module-based course that is a part of a series of courses on e-government. The importance of enterprise applications (software) to the concept of business process management and workflow management in e-government are discussed. The course also touches briefly on several e-government services.
Structures and Processes for Implementing and Operating Electronic Governance
This resource is a module-based course that is a part of a series of courses on e-government. The course deals with the importance of organizational change in management and processes to achieve effective application of information and communication technology (ICT) in the context of e-governance. Main topics include: change management; strategic operations management; performance management; business process reengineering; implementing strategies; and structural change.
Introduction to Electronic Government
This resource is a six-module course focused on electronic government. This introduction discusses reasons, challenges, planning, implementation and management of e-government projects, with several brief case studies from a variety of countries worldwide.
Researching ICT-Based Enterprise in Developing Countries: Analytical Tools and Models
This paper provides a guide for those researching ICT-based enterprises in developing countries. Examples of such enterprises would include telecentres, cybercafés, mobile phone shops, Internet service providers, software companies, IT training firms, IT consultancies, hardware assemblers, data entry operators, and so forth. The paper offers a series of 'lenses' through which to investigate these enterprises. They move from basic classificatory models to those that can analyse competitive strategy, impact, context and the enterprise lifecycle. In each case, the paper provides an explanation of basic concepts, and a sense of what research using the particular framework would offer.
Ontology, Semantic Web and Electronic Government
This resource is a module-based course that is a part of a series of courses on e-government. This course aims to provide a basic understanding of web technologies and principles in electronic governance applications. Discussions are focused on the concept of Ontologies and the Semantic web. This course also provides solutions for electronic governance applications involving information exchange using current technologies.
Report on the World Summit on the Information Society Stocktaking
As part of the effort to monitor the implementation of the WSIS goals by 2015, this report aims to update stakeholders on activities undertaken by governments and other organizations with regard to the achievement of WSIS objectives and targets in the period of time from end 2005 to mid 2008.
Strategic Planning for Electronic Governance
This resource is a module based course that is a part of a series of courses on e-government. This course provides information about basic strategy formulation for e-governance and the different factors of the strategic planning development process. The resource utilizes case studies from different countries as part of the discussions on strategic plans and analysis of best practices. The modules aims to provide a specific process framework that includes: readiness assessment; visioning process; strategic goals; interventions; objectives; prioritizing; involving stakeholders; monitoring and evaluation; and business model.
Building a Community of Practice for Electronic Governance
This resource is a module-based course that is a part of a series of courses on e-government. The course introduces the UNeGov.net initiative with discussions on its rationale, objectives, activities and future directions. UNeGov.net aims to build a Community of Practice for developing, sharing and applying concrete solutions for Electronic Governance focusing on developing countries. UNeGov.net will bring together experts and practitioners from government, academia, industry and civil society in areas related to Electronic Governance.
ICT Research: The policy perspective - Climate Change and ICT
The report examines how information and communications technology, or ICT, can help us to monitor and prepare for climate change and take steps towards more sustainable growth.
Overview of ICT Strategy in Japan
The rapid development of information communication technology (ICT) has underpinned Japan’s economic growth for the last few decades. With fierce competition in the global ICT market, the Japanese government announced the ‘IT New Reform Strategy’ and ‘U-Japan’ to realize a sustainable IT society with a strong aim to make Japan a front runner in IT by 2010. This paper gives an overview of the current ICT condition in Japan, including Research and Development and Japan's strength and weakness in the field of ICT, as well as Japan's government policy on ICT.
Digital Governance in Municipalities Worldwide (2007): A Longitudinal Assessment of Municipal Websites Throughout the World
The survey is an assessment of digital governance practices in large municipalities worldwide for the year 2007. Privacy/Security, Usability, Content, Services, and Citizen Participation are the five components used for the evaluation of each city and municipal websites. The survey provides comparisons and rankings of the subjects according to city/municipality, continent and membership to the Organisation for Economic Co-operation and Development (OECD). Analyses of the cities with the best digital governance practices are also given.
Malaysian Public Sector Open Source Software Programme
Open Source Competency Centre (OSCC) a Malaysian government centre which serves as the point of reference for support and guidance in the implementation of Open Source Software in the the public sector. It provides resources on various policies, guidelines, recommendations and status of OSS implementation in government agencies.
Top 100 Tools for Learning 2008
The list is compiled from the contributions of 160 learning professionals (from both education and workplace learning) who shared their Top 10 Tools for Learning both for their own personal learning/ productivity and for creating learning solutions for others. An analysis of this list is also provided to show the state of e-learning today.
Incorporating Predictors of Success for Telecenter Projects: A Qualitative Analysis of 17 Developing Countries
There remains a paucity of data discussing why some telecenters succeed and some fail. This research uses grounded theory to analyse telecentres in 17 countries to better understand the conditions that may lead to telecentre success or failure. Using the current literature, the research provides a condensed list of possible key predictors of success for telecentre projects to effectively reach their target populations and uses this list as a structure to present findings from the qualitative analysis.
ICT Research: The policy perspective - e-Government and e-Participation
This report examines how information and communications technology or ICT is revolutionizing the way citizens, businesses and public administrations interact.
(in Korean)